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Returns

ATA SpectraCases are custom built to order. Please allow up to 2-3 weeks for delivery. Becase this case is custom built to order it is non-returnable. If you are unsure of specifications, please contact us for assistance.

Warranty

All products come with the manufacturer’s warranty against material and manufacturing defects. This warranty specifically excludes misuse, abuse, and normal expected wear and tear. Wheels are not covered by this warranty. 

At our discretion, Cases By Source, Inc. retains the right to repair, replace, or issue credit for products covered by this warranty. Custom product warranties are considered on a case-by-case basis, but must be agreed upon in writing in advance. Products found to be defective more than 30 days after shipment from Cases By Source, Inc. should be returned to us at the customer’s expense. Products found to be defective upon receipt (within 30 days of the invoice date) are to be returned by the most cost-effective method at Cases By Source, Inc.’s expense. Before products are returned, a Return Merchandise Authorization (RMA) must be obtained. See “Returns and Exchanges” section for information about obtaining a RMA.